IHP Alumni Engagement Score
Creates a model score to show the level of alumni engagement with IHP in 4 key areas: Philanthropic, Communication, Experiential and Volunteer
Score calculation:
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Score is calculated with a global change scheduled nightly.
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The global change runs on a predefined selection based on an ad hoc query, so all constituents to be evalutated must exist in this selection
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Procedure itself is: PHS_USP_ALUMNIENGAGEMENTSCORE_A
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Scores are calculated on a fiscal year basis
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The current and prior fiscal year scores are calculated daily, prior year because sometimes event lists or other data that affects the score is added after the fiscal year end.
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The overall score consists of 4 parts: Philanthropic, Communication, Experiential and Volunteer. If the constituent meets the criteria in a fiscal year they receive a score of 1 in the appropriate category. So in any given FY a constituent can have a score of 0 to 4.
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One model score/rating is created nightly that shows the overall score (0-4). In the comments you can see each of the individual component scores separated by a “|”.
Score components:
Philanthropic Score
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Made a commitment (gift or pledge) of any amount in the fiscal year
Communication Score
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Class Notes
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Constituent note with type “IHP Alumni Class Notes”
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Date note was entered determines the fiscal year
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Interactions
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Completed interaction with ‘Contact Report’ in the interaction category or subcategory
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Interaction date determines the fiscal Year
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Surveys
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Survey type: ‘Alumni Business Directory’, ‘Alumni Relations Formstack’, ‘Award Nomination’, ‘Student/Program Survey’
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Survey response date determines the fiscal year
Experiential Score
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Events
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Registered and attended an event
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Event start date is in the fiscal year, and event must have an event attribute ‘Fundraising Event?’ = “No”
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Award Recepient
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Has education involvement with award type of ‘Alumni Award’, ‘Faculty Award’ or ‘Preceptor Award’
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The year of the award (date from) is the same as the fiscal year (done because on the years are available for many of the awards)
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Long Surveys
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Response date of the survey determines the fiscal year
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Survey category code one of: ‘Academic Program Outcomes Survey’, ‘Alumni Survey’
Volunteer Score
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Event volunteers
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Any event where the event name does not contain “marathon”
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Event start date determines the fiscal year
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Event attendee
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Event participation code other than “Invitee” or “Guest”
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Group Member
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Member of a group
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Either the date from or the date to must be in the fiscal year
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Volunteers
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Volunteer time sheet dates determine this fiscal year
Good to Know!
- Needs attention at the start of the new fiscal year
How Do I?